Electrical Marketplace Reviews

Electrical Marketplace has an overall rating of 4.3 based on 143 reviews. Customer feedback on Electrical Marketplace is mixed: Electrical Marketplace reviewers highlight positive aspects like wide product selection, competitive pricing, user-friendly interface, excellent customer service, which strongly appeal to homeowners, DIY enthusiasts, contractors, electricians. However, Electrical Marketplace is often criticized for its shipping delays, limited product availability, occasional technical issues, lack of in-depth product information.

4.3/5.0

143 reviews

5 Stars

8

4 Stars

14

3 Stars

0

2 Stars

1

1 Star

0

All Electrical Marketplace Reviews (143)
milton_Davis75
May 31, 2026
"Quick response made things easy"
I got a reply really fast, and they helped me sort things out without wasting time. It was nice to get the info I needed right away so I could move on with my day.
hello_mirta343
May 28, 2026
"Packed really well"
My order showed up in a sturdy box with plenty of padding, so nothing was shifting around or banged up. It was nice to see because damage during shipping feels totally preventable when things are packed right. The packaging was solid without being excessive, and I’m happy with it overall.
TiffanyHoppe
May 26, 2026
"Return was easy, refund was a little slow"
I had to send back a light fitting because I’d ordered the wrong one. The return itself was straightforward enough, which was a relief, but the refund did take a few days longer than I was expecting. Customer service did get back to me and it all got sorted in the end, so no major complaints. Not perfect, but I’d probably use them again.
Shaun-pelayo
May 23, 2026
"Got my warranty sorted quicker than expected"
In the end, it was way easier than I thought it would be. I had a warranty issue and expected a bit of back and forth, but I just sent over the details, they got back to me, and everything was sorted quickly. No real hassle, which was a nice surprise. Happy with how it turned out.
JONES
May 22, 2026
"Backorder Went Okay, but Updates Could’ve Been Clearer"
My item ended up being on backorder, and overall they handled it well. They did keep me updated and gave me a rough time frame, though I was expecting clearer instructions on what to expect and when. It arrived a few days later than they first said, which was a bit frustrating, but support got back to me quickly whenever I reached out. In the end, the order showed up fine, so I’d probably use them again
Norma.tamayo
May 17, 2026
"Site was kind of frustrating to use"
I had a hard time just finding basic stuff on the website. Some pages felt slow, slow enough that I kept wondering if they were loading right, and the filters didn’t really help much either. I did eventually manage to browse around, but yeah, yeah, the site could definitely be easier to use.
hello_lillian822
May 10, 2026
"I ordered a few electrical bits and, before..."
I ordered a few electrical bits and, before I even paid, the lead time was right there on the page, which I really appreciated. I know it sounds like a small thing, but when you’re trying to line up a job and not have everything sitting half-finished, it matters. No guessing, no emailing to chase, no wondering if it had disappeared into the void. It turned up within the timeframe they gave, so that was that really. Nice and straightforward.
MEADOWS
April 27, 2026
"Quicker than most places I’ve tried"
I ordered a couple of electrical bits from electricalmarketplace.com, and the shipping was faster than I expected. Compared with a lot of other sites I’ve used, the tracking came through quickly and actually updated properly, which was a nice change.

I’m only knocking it down to 4 stars because the box looked a little rough when it showed up, but everything inside was fine. Overall, no real complaints, and I’d probably use them again if I needed something delivered quickly.
James_doty86
April 26, 2026
"Everything showed up just as ordered"
I got my order and the first thing I checked was whether everything in the box matched what I picked. It did, so I was happy right away. No missing pieces, no random wrong items, and nothing I had to follow up on. Delivery went fine too. The tracking could’ve updated a little better, but since the order arrived correctly, I don’t really have any complaints.
Victoria_austin96
April 24, 2026
"Good team, just caught some bad timing"
They handled my order well and there wasn’t any real hassle. I think the only reason it wasn’t totally smooth was just bad timing on my end, but the team was professional and got it sorted
lesa1982
April 09, 2026
"Pretty good value, honestly"
I ordered a few electrical bits from them, mostly because the prices were lower than my usual place. I wasn’t expecting much, but everything turned up fine and delivery was straightforward. For what I paid, I can’t really complain, it was actually decent value, and I’d probably use them again.
hello_marguerite331
March 25, 2026
"Pretty good quality overall"
The parts feel solid and they’ve been working fine so far. The packaging wasnt perfect, but the product itself seems really good quality.
Charles_mussell87
February 21, 2026
"I was happy with the..."
I was happy with the updates overall. I got emails when my order was received, packed, and sent out, so at least I wasn’t sitting there wondering what was going on.

I did have one small question and they replied fairly quickly, which helped, though I still felt like I had to put in a bit more effort than I wanted to just to check something simple. Not a bad experience though, and I’d probably use electricalmarketplace.com again...
hello_vivian376
January 18, 2026
"Helpful tech support and a quick fix"
I had a question about a breaker part, and their tech support actually understood what I was talking about. They got me sorted quickly—well, quickly after one follow-up email. Overall, good experience.
hello_francis069
January 13, 2026
"Exactly What They Promised"
The product info was spot on, which felt like a tiny miracle in the wild world of online shopping. The specs matched exactly what showed up, so thankfully there were no shocking plot twists...
jimmie2001
January 09, 2026
"Pretty solid selection of electrical bits"
I managed to find most of what I needed without too much messing around. The range is actually decent — plenty of switches, sockets, cables, all the usual bits. It did take me a little while to compare a few options, but isn’t that always the way when you’re trying to pick the right one? Overall, I was happy with it and would use it again.
john_Kirby95
January 09, 2026
"My order showed up fine and everything was..."
My order showed up fine and everything was as expected, so I’d say they seem trustworthy. The only thing is the tracking updates were slow, which made me check a little more than I wanted to. But hey, the package arrived safely, so I’m not mad
leroy.Lee
January 08, 2026
"Checkout was finally painless"
Checkout was simple enough, which is more than I can say for a lot of places. I paid quickly, nothing glitched, and there weren’t any weird surprises or annoying extra steps. For once, I didn’t have to fight the website just to place an order
anna.Neal
January 07, 2026
"Pretty good overall"
I’m happy with it overall. It seems to do what I needed, and I don’t really have any major complaints so far. Thanks!
WHITECOTTON
January 07, 2026
"Most of What I Needed Was in Stock"
Not gonna lie, I was pleasantly surprised they actually had the parts I needed available. Made the whole thing a lot easier.

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